I didn't get an invite
Find out why an invite email hasn't arrived and get a new one.
Check your spam or junk folder for an email from DropHaul.
Ask the Owner or Admin who invited you to check Team → Members → Pending invitations. If your invite is still listed there, it hasn't been accepted yet, ask them to resend it by revoking and sending a new one.
Confirm they used the correct email address. A typo means the invite went somewhere else.
What you'll see
A pending invite expires 48 hours after it's sent. Until then it stays listed under Pending invitations, where the Owner or Admin can revoke and resend it any time. After it expires, it needs to be resent the same way.
If something's not right
- The invite shows as pending but I never got an email: ask them to revoke it and send a fresh one. Sometimes the first email is lost in transit.
- I still don't get it after a second attempt: see Contact support.