Invite a teammate
Send an email invite and give a new teammate a role.
Before you start
You need to be an Owner or Admin to invite people.
Go to Settings in the sidebar, then Members under Company.
Under Invite a teammate, type their email address.
Pick one or more roles for them. No role is selected for you, so choose the one that fits, then select Send invite.
What you'll see
DropHaul sends them an email with a link to join your org. While they haven't accepted yet, they show up under Pending invitations with the number of invitations waiting. From there you can resend an invite, change the role it carries, or revoke it if you sent it to the wrong person. Typing the email of someone who is already invited offers Resend invite instead of sending a second one.
Once they accept, they appear in the member list once, under the highest role you gave them. Someone with several roles keeps the permissions of all of them. Role changes take effect for that teammate the next time they refresh the page or sign in.
The invite flow never offers the Owner role. Owners and Admins can invite Admins, Dispatchers, Drivers, and Technicians. Granting someone Owner access requires a DropHaul superadmin to promote them after they've joined, and it isn't available from Settings → Members.
If something's not right
- Send invite is disabled: enter a full email address and pick at least one role. DropHaul never picks a role for you.
- They never got the email: see I didn't get an invite.
- Wrong role on a pending invite: open the invite under Pending invitations, choose the role menu, and pick the right one. You don't need to revoke it or send it again.
- Wrong role after accepting: open Settings → Members, find them under their highest role's section, and change their role there.